Shipping policy

Shipping Policy

Processing Time

Orders are typically processed and shipped within 1-3 business days (Monday-Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order ships.

Shipping Methods & Rates

We ship via USPS from our Wisconsin studio. Shipping rates are calculated at checkout based on your location and order size.

Delivery Time

• Standard Shipping: 3-7 business days within the continental US
• Expedited options: Available at checkout for faster delivery

Shipping Locations

We currently ship to addresses within the United States. International shipping is not available at this time.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can monitor your package's progress.

Shipping Issues

If your package is lost, damaged in transit, or delayed beyond the expected delivery window, please contact us at info@scentshaper.com and we'll work to resolve the issue.

Studio Pickup

Local customers are welcome to arrange pickup at our Wisconsin studio. Please contact us at info@scentshaper.com to coordinate pickup times.

Contact Us

Questions about shipping? Email us at info@scentshaper.com